Senior Executive / Assistant Manager (Data & Digital Tools)

About This Role

The Senior Executive / Assistant Manager (Data & Digital Tools) role focuses on enhancing operational efficiency through data analytics, automation, and digital tool development at NTU.

Responsibilities

• Develop dashboards and analytics reports to support unit operations.
• Design digital tools and workflow automations using Power BI, Python, or VBA.
• Collaborate with CITS and stakeholders to ensure system integration and compliance.
• Streamline processes by identifying bottlenecks and proposing data-enabled solutions.
• Provide user training, documentation, and technical support for staff on digital workflows.
• Contribute to continuous improvement initiatives within the unit.

Requirements

• A Diploma or Bachelor's degree in Information Systems, Computer Science, Data Analytics, Engineering, or a related discipline.
• 2–5 years of relevant experience in analytics, automation, or digital process improvement roles.
• Proficiency in Power BI, Python, R, Excel VBA, or similar scripting tools.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently as well as collaboratively in a fast-paced environment.
• Excellent communication and interpersonal skills to engage stakeholders across different functions.