Executive, Student Services Centre and Admissions (Office of Academic Administration & Services) [NIE]

About This Role

The NIE is seeking an Executive to lead the Student Services Centre and Admissions office, overseeing student-facing services including fee collection, admissions processing, and budget management.

Responsibilities

• Oversee comprehensive student-facing services including admissions, scholarships, and financial assistance.
• Process payments via bank transfer and SAP system, maintain SSC information in the portal.
• Support student admissions exercises and document verification.
• Prepare the SSC annual budget and assist with departmental budgeting matters.
• Participate in ad hoc projects and initiatives, including overtime duty support.
• Undertake any other assigned duties.

Requirements

• A Polytechnic Diploma.
• 3 years of relevant experience in student services within a university environment.
• Service-oriented with strong passion for excellent customer experiences.
• Excellent interpersonal and communication skills to build positive working relationships.
• Strong organisational skills for multi-tasking, prioritising, and meeting deadlines.
• Analytical problem-solving abilities with sound judgement for timely decisions.
• Proficient in Microsoft Office applications and experience with RPA tools.