Senior Assistant Manager, Programme Management and Student Administration

About This Role

A Senior Assistant Manager role at NTU's Undergraduate Programmes Office requires a 6+ year experience in education, strong people management skills, and the ability to oversee programme delivery, student affairs, and financial aid processes.

Responsibilities

• Oversee programme planning and delivery with the Programme Director
• Provide timely updates to management on UAPP, scholarships, and awards
• Manage undergraduate mid-term scholarship processes and NBS Financial Aid applications
• Oversee Academic Support Units to manage Student Feedback on Teaching (SFT)
• Process students' requests for appeals and recommendations
• Review and approve Students' Leave of Absence applications

Requirements

• Bachelor's degree from a recognized university
• 6 years of relevant working experience in the education sector
• Prior administrative role in an institution of higher learning is advantageous
• Strong people management and leadership skills with supervisory experience
• Excellent interpersonal and communications skills for collaborative work
• Self-motivated, resourceful, and flexible in adjusting priorities
• Ability to lead the team by providing clear direction and ensuring tasks are completed effectively