Onboarding Manager, AWS Cloud Logistics

About This Role

Amazon is seeking an experienced Program Manager to lead the end-to-end onboarding strategy and execution of new AWS suppliers, logistics partners, and carriers into its global network.

Responsibilities

• Own the strategy and execution of onboarding new programs from intake to go-live.
• Establish reporting cadences (WBR/MBR/QBR) for executive visibility into supplier readiness and pipeline health.
• Define and improve end-to-end onboarding processes including intake frameworks, milestone tracking, and SLA definitions.
• Serve as the primary point of contact for new program requests to assess scope, resource requirements, and timelines.
• Lead cross-functional coordination across internal teams and external partners to resolve onboarding blockers and ensure commitments are met.
• Build scalable playbooks and documentation that enable the team to onboard suppliers at increasing volume without proportional headcount growth.

Requirements

• 5+ years of working cross functionally across several teams experience.
• Experience developing and implementing new strategies and procedures.
• Experience communicating results to senior leadership or building financial/operational reports/data sets that inform business decision-making.
• 5+ years of working with external suppliers experience.
• 7+ years of experience in program management, supply chain operations, logistics, or transportation.
• Advanced degree or MS degree preferred.