About This Role
A Field Service Engineer role at Lam Research in Singapore, focusing on customer support for semiconductor equipment including repair, maintenance, and installation.
Responsibilities
- Provide quality on-site repair and maintenance services for complex electro-mechanical systems.
- Perform troubleshooting, diagnostics, and problem-solving to minimize downtime.
- Maintain records and reports coordinating activities between Lam and customers.
- Serve as a subject matter expert representing Lam to valued customers for exceptional satisfaction.
- Update customer on the status of Lam tools as needed.
- Maintain safety compliance and work in cleanroom environments with PPE.
Requirements
- Bachelor's degree in Electronics, Engineering, or related field with 2+ years of experience.
- Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
- Able to work in a clean room environment while wearing personal protective safety equipment or suit.
- Frequently position oneself to perform job tasks for extended periods.
- Able to travel frequently domestically and internationally based on customer needs.