Assistant Manager/Manager, Service Delivery

About This Role

Oversee grants that resource social services and initiatives to meet service user needs effectively. This role involves leading funding, application management, and supported programme oversight for NCSS grants.

Responsibilities

• Manage operational policy for grants and align strategy with mission objectives.
• Coordinate grant application launches, assessments, and applicant engagement.
• Oversee budget management, fund disbursements, and financial reporting for supported programmes.
• Develop SOPs and use data/feedback to enhance grant policies and processes.
• Train and guide seasonal officers supporting grant work.

Requirements

• Strong in Funding and Grant Management.
• Proven Stakeholder Management abilities.
• Experience in Social Services or Public Sector Funding is advantageous.
• Proficiency in Data Management & Analysis.
• Skilled in Programme Evaluation and Monitoring.
• Strong communication and influencing skills.