IT Business Process & Digital Transformation Analyst

- Support the analysis of current (“As-Is”) business processes to identify inefficiencies, risks, and opportunities for improvement.
- Contribute to the design of future-state (“To-Be”) processes that are simplified, standardized, and ready for digitization or automation.
- Assist in workshops and interviews with business users to gather requirements, clarify pain points, and document current processes.
- Document process flows, business rules and functional requirements.
- Support the design, development, testing, and deployment of digital solutions such as workflow automation, dashboards, and system enhancements.
- Follow enterprise architecture, security, and governance standards during solution design and implementation.
- Serve as a liaison between business users, internal IT departments, and offshore development teams.
- Present prototypes, data insights, and project updates to stakeholders.
- Provide user training, management support, and adoption guidance. ； Design, evaluate, review and implementation of Compensation & Benefits Policies to ensure that programs are current and competitive
- Monitor solution performance and support continuous improvement initiatives. ； Drive and support GenAI adoption through user promotion, training, support, and the identification of high-value business use cases

Requirements:
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field. ; Comfortable presenting ideas, supporting workshops and discussions.
- Minimum 1 year of years of relevant experience. ；Ability to learn and adopt new digital tools quickly. ;Proactive, collaborative, and passionate about continuous improvement.
- Basic understanding of BPR methodologies and process modelling (e.g. BPMN, swimlane diagrams). ;Good consulting mindset with structured problem-solving ability.
- Exposure to IT systems, applications, or digital platforms through academic projects, internships, or work experience is beneficial. ;Good communication skills and ability to engage stakeholders effectively.
- Familiarity with automation tools, data platforms, or low-code solutions is an advantage. Analytical, detail-oriented, and able to translate business needs into practical solutions.