Manager, Global Position Support ( GPS) role

About This Role

Applied Materials requires a Manager, Global Position Support (GPS) role in Singapore to manage a small team and provide high-level customer support for complex equipment, ensuring legacy corrective actions are captured in design intent.

Responsibilities

• Manages a small GPS team providing on-site installation and diagnosis/troubleshooting for complex equipment.
• Ensures legacy corrective actions are captured in New Products design intent and contributes to the FMECA process.
• Aligns with Global Technical Training (GTT) on overall training plans for new products and trains the trainers.
• Participates in Engineering Design Reviews to develop new procedures and Best Known Methods (BKMs) for service.
• Partners with Quality & Reliability (Q&R) to review and address Top Field Issues.
• Drives resolution of key issues with Engineering, including beta site test plans and reporting.

Requirements

• Demonstrates in-depth understanding of concepts, theories and principles in own job family.
• Applies understanding of the industry to achieve objectives.
• Manages a generally homogeneous team with adaptability for service and operational challenges.
• Identifies and resolves technical, operational, and organizational problems.
• Guides, influences, and persuades others internally or externally.
• Demonstrates highest level of ethical conduct reflecting Applied Materials' core values.