Customer Engineer

About This Role

Customer Engineer role at Applied Materials requires a semiconductor industry background with advanced mechanical, electrical, and thermodynamics skills to install, maintain, and troubleshoot equipment in Singapore.

Responsibilities

• Install, maintain, and upgrade customer equipment
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Apply basic diagnostic techniques to assess equipment and address technical issues with assistance from Senior Field Service Engineers
• Collaborate with customers to understand roadmaps, process flows, and business challenges
• Train and mentor junior Field Service Engineers [Customer Engineers]
• Coordinate directly with customers to ensure smooth operations and exceptional service

Requirements

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 4-7 years of work experience in semiconductor industry or other equipment support industry
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver's license and the ability to obtain a passport, if travel is required
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols