Full Job Description
Responsibilities: Digital Control Framework & Governance Define, implement, and maintain a robust digital controls and assurance framework covering digital banking platforms, APIs, cloud technologies, automation, AI and data analytics. Establish clear control standards, risk taxonomies, and assurance methodologies aligned with MAS regulatory requirements (e.g. TRM, Risk Management Guidelines) and internal policies. Own and coordinate technology risk, control, and assurance activities for digital initiatives across CIMB Singapore. Work closely with Risk, Compliance, Technology, and RCU teams to: Identify and assess digital and technology risks (e.g. platform resilience, data privacy, cyber, outsourcing, vendor risk) Define and embed appropriate preventive and detective controls into digital solutions and operating processes Control ‑ by ‑ Design in Digital Delivery Embed control ‑ by ‑ design principles into digital initiatives from early design stages rather than post ‑ implementation fixes. Ensure alignment with: AML / CDD / KYC requirements Sales governance and conduct controls Data and privacy policies Partner delivery teams to balance customer experience, speed, and risk discipline. Provide advisory support for new digital initiatives such as mobile banking enhancements, digital onboarding, cloud migration, AI use cases, and partnerships with external vendors. Risk Oversight & Assurance Provide independent oversight and challenge over digital, technology, and operational risks, including system resilience, data integrity, cyber risk, access management, and third-party risks. Conduct control assessments, thematic reviews, and deep dives across digital initiatives and platforms. Identify control gaps, root causes, risk trends, and emerging risks associated with digitalisation and innovation. Support audits, regulatory reviews, and risk assessments related to digital platforms, journeys, and operations. Regulatory Compliance & Engagement Ensure full compliance with MAS regulations and guidelines, including Technology Risk Management (TRM), Outsourcing Guidelines, Cyber Hygiene Notices, and Operational Resilience expectations. Act as a key point of contact for regulators, auditors, and internal governance forums on digital controls and assurance matters. Support regulatory inspections, audits, and risk assessments, including remediation tracking and closure. Incident Management & Issue Remediation Oversee assurance activities related to digital incidents, outages, data breaches, or control failures. Ensure effective root cause analysis, corrective action plans, and sustainable remediation. Track, report, and escalate material digital risks and issues to senior management and governance committees. Reporting, Stakeholder Engagement and People Leadership Prepare and present clear, insightful risk and assurance reporting to senior management, risk committees, and board-level forums. Provide forward-looking insights into the digital risk landscape, control maturity, and areas requiring management attention. Build and lead a high-performing digital controls and assurance team with strong skills in technology risk and controls. Foster strong partnerships with Digital, IT, Cyber Security, Operations, Compliance, and Internal Audit. Promote a strong risk and control culture across digital and technology functions. Requirements: Qualifications Bachelor's or Master's Degree in any related disciplines (Business/ Finance/ Banking) or equivalent professional qualification Professional Qualification and/or Regulatory, Licensing Requirements Relevant technology, risk, or audit qualifications Relevant Work Experience Minimum 12–15 years of experience in technology risk, digital controls, IT audit, assurance, or risk management within the banking or financial services industry Proven leadership experience managing senior teams and engaging C ‑ suite or senior management stakeholders Strong understanding of digital banking architectures, cloud environments, APIs, data platforms, and emerging technologies Solid knowledge of MAS regulatory expectations, particularly TRM, outsourcing, cyber resilience, and operational risk Experience working in or supporting Agile / DevOps / digital transformation environments Competencies/Skills Strong risk judgement and independent challenge mindset Ability to balance innovation enablement with control discipline Excellent stakeholder management and influencing skills Strategic thinking with strong execution capability High integrity, resilience, and accountability Strong verbal and written communication skills Able to function effectively in a matrix and culturally diverse environment Well informed of the market environment, industry practices and regulations governing the Consumer Banking business Strong leadership and people management skills Strong understanding of regulatory requirements and experience in ensuring compliance within the financial services sector
Requirements:
Qualifications
Bachelor's or Master's Degree in any related disciplines (Business/ Finance/ Banking) or equivalent professional qualification Professional Qualification and/or Regulatory, Licensing Requirements
Relevant technology, risk, or audit qualifications Relevant Work Experience
Minimum 12–15 years of experience in technology risk, digital controls, IT audit, assurance, or risk management within the banking or financial services industry
Proven leadership experience managing senior teams and engaging C ‑ suite or senior management stakeholders
Strong understanding of digital banking architectures, cloud environments, APIs, data platforms, and emerging technologies
Solid knowledge of MAS regulatory expectations, particularly TRM, outsourcing, cyber resilience, and operational risk
Experience working in or supporting Agile / DevOps / digital transformation environments Competencies/Skills
Strong risk judgement and independent challenge mindset
Ability to balance innovation enablement with control discipline
Excellent stakeholder management and influencing skills
Strategic thinking with strong execution capability
High integrity, resilience, and accountability
Strong verbal and written communication skills
Able to function effectively in a matrix and culturally diverse environment
Well informed of the market environment, industry practices and regulations governing the Consumer Banking business
Strong leadership and people management skills
Strong understanding of regulatory requirements and experience in ensuring compliance within the financial services sector
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