Senior Product Manager, Robotics Operations

Senior Product Manager, Robotics Operations Team Product Location Singapore, Singapore Job Type Full-time The role at a glance Skills you need What we offer Life at Grab The role at a glance Get to Know the Team The Robotics team at Grab is at the forefront of bridging the digital and physical worlds. We are building the next generation of autonomous delivery solutions to revolutionize the "first and last mile" of logistics in Southeast Asia. Our team sits at the intersection of AI, hardware engineering, and marketplace operations. We are a group of builders, researchers, and strategists dedicated to making delivery more efficient, reliable, and accessible through embodied AI and autonomous mobile robots. Get to Know the Role We are looking for a Senior Product Manager to join our Robotics unit to own the product lifecycle of our robotics offering and the day-to-day operations that keep customer fleets running. You will sit at the intersection of product strategy, hardware/software supply chain, and field service — translating customer reality into product decisions, and translating product decisions into reliable on-the-ground execution. The Critical Tasks You Will Perform End-to-End Ownership: Define the product requirements (PRDs) for a specific robotics capability, such as sidewalk navigation safety or multi-floor delivery logic. Drive Discovery: Conduct field research with merchants, drivers, and consumers to understand the friction points in current delivery workflows and translate them into technical robot behaviors. Strategic Alignment: Act as the bridge between tech hubs and our regional business stakeholders, ensuring robotics solutions align with Grab's broader delivery efficiency goals. Measurable Impact: Define success metrics (e.g., intervention rates, delivery time parity, cost-per-delivery) and lead a pilot or experiment to validate your product bets. Deployment. Run the deployment lifecycle: site survey, installation, commissioning, customer training, and handover. Manage preventive maintenance schedules, incident response, spare parts inventory, and SLA reporting. Process: Build and maintain SOPs, runbooks, and training material for internal techs and customer operators. Read more Skills you need What Essential Skills You Will Need Professional Experience: At least 4 years of combined experience across product management, operations, or program management — ideally in robotics, hardware, logistics, manufacturing, or industrial tech. Robotics Fluency: A strong understanding of the robotics stack and a keen intuition for where AI can solve real-world physical constraints. Data & Quant Orientation: Proficiency in using data to drive decisions (SQL, Python, or similar) and experience designing rigorous experiments in complex environments. AI fluency: You actively use AI tools (Claude, ChatGPT, Cursor, Copilot, agentic workflows, etc.) as part of how you work — for analysis, drafting, prototyping, automating ops workflows, and accelerating decisions. Technical Communication: Capacity to translate high-level business goals into granular technical specifications for engineers and explain complex autonomous behaviors to non-technical leaders. Proficiency in written and spoken Mandarin is preferred to liaise with Mandarin-speaking clients. The Grab "4H" Mindset: You embody Heart for our partners, Hunger to solve the hardest problems, Honour in how you conduct business, and Humility to learn from the ground up. Read more What we offer About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more What's it like to work at Grab? Play video Senior Product Manager, Robotics Operations Apply Now Save Saved Open sharing options Share View our location Nestled in the vibrant heart of Singapore is Grab's Global HQ! Take a tour of our office here, meet some of our teams and find out what it's like to work in this vibrant cosmopolitan. [Click to enlarge image] [Click to enlarge image] [Click to enlarge image] [Click to enlarge image] [Click to enlarge image] Meet the Product team The product team is at the heart of Grab, working at the intersection of business, design, and engineering. Our secret power drives collaboration between teams and harnesses their expertise to develop the latest innovations that exceed our users' expectations. I started as an intern in 2014, and now I'm a Senior Product Management Leader. It's been a journey of growth and fulfilment at every turn. The best part of my internship? Landing a full-time job at Grab, but more importantly, being part of a team united by a shared purpose, learning from incredibly talented colleagues, and making a tangible difference to both consumers and driver-partners. " " Daniel Chen Senior Product Management Leader, Fulfillment & Fleets By fostering a workplace culture that prioritises inclusion and diversity, Grab is creating an environment where people from varied backgrounds can feel valued and respected, leading to a free flow of unique perspectives and experiences that can inspire greater innovation and success. This supportive and safe workplace also provides a sense of belonging for employees, which can boost morale and lead to increased productivity and collaboration. " " Pamela Knaggs PMM Leader of Consumer Experiences I'm part of the Product Team for Grab Kiosk and we are quite close. We get to collaborate with a lot of other departments and stakeholders which is great because you're always meeting new people and making new friends. We've built up a really good dynamic within the team where, even though we have different roles, we're always ready to help each other out. " " Amalia Mufti Senior Product Manager The Application Process What can you expect when you apply for a role at Grab? Here's what our hiring process looks like. Step 1: Apply. We have a range of open roles from Marketing to Engineering and everything in between. Find the one that's best for you and show us why you're our next teammate. Step 2: Getting to know you. Next, you'll have a video or phone interview with one of our recruiters to chat about you, the role, and your past work experiences. Step 3: Testing, testing… 123. Some roles might require assessments and/or a technical competency interview. For other roles, there might be an additional interview – speak with your recruiter for application details. Step 4: Is it a culture match? Finally, we'll find out how we fit together, if your career vision aligns with our mission, how you embody the 4 H's, and your working style and personality. Grab a spot in our talent community Want to be the first to know about Grab opportunities? Keen to stay up-to-date with our latest revelations? Ready to learn more about life at Grab and our amazing teams? Join our talent community and you'll never miss a beat. Join now