Senior Manager, Finance at Keppel

<h2>JOB DESCRIPTION</h2>Role PurposeThe Senior Manager, SSC Service Delivery – PTP is accountable for the end‑to‑end governance, control, and service delivery of Purchase‑to‑Pay including Travel & Expense operations across the Group. The role ensures accurate, timely, and compliant processing of vendor invoices, payments, while driving standardization, control discipline, and continuous improvement across outsourced and in-house PTP teams.<div></div><div></div>Key Responsibilities1. PTP Service Delivery & Operations<ul><li>Provide end‑to‑end oversight of the PTP process, including invoice processing, credit notes, vendor master data, payment runs, and exception management.</li><li>Ensure PTP activities are delivered in accordance with agreed SLAs, KPIs, and service quality standards.</li><li>Review operational performance (volumetrics, backlog, ageing, error trends) and drive corrective actions proactively.</li></ul>2. Control & Compliance<ul><li>Enforce compliance with Group policies, internal control frameworks, and statutory/tax requirements (e.g. IRAS‑compliant documents, mandatory PO requirements).</li><li>Own and monitor PTP exception and escalation structures, ensuring issues are tracked, remediated, and closed with sustainable actions.</li><li>Act as key SSC PTP contact for internal and external audits, including walkthroughs, evidence support, and closure of audit findings.</li></ul>3. Stakeholder & Business Partnering<ul><li>Serve as the primary PTP point‑of‑contact for Business Finance, Group Finance, IT, and business division.</li><li>Manage senior stakeholder expectations on service delivery, risk issues, and process changes.</li><li>Provide clear, timely communication on operational risks, delays, and systemic issues.</li></ul>4. Vendor, Systems & Process Governance<ul><li>Oversee PTP system controls and configurations (e.g. SAP, Concur, approval workflows, routing rules).</li><li>Partner with IT and vendors on system changes, defect resolution, and enhancements, ensuring adequate controls are maintained post‑change.</li><li>Ensure data integrity across PTP master data and transactional records.</li></ul>5. Team & Vendor Management<ul><li>Lead and provide functional oversight to in‑house and outsourced PTP teams.</li><li>Set clear expectations for roles, responsibilities, and accountability across segment leads and processing teams.</li><li>Coach and guide team leads on operational discipline, issue resolution, and control awareness.</li></ul>6. Continuous Improvement & Transformation<ul><li>Drive standardization and simplification of PTP processes across entities and business units.</li><li>Identify automation, RPA, and process improvement opportunities to improve efficiency and control robustness.</li><li>Support SSC transformation initiatives aligned with Group finance strategy.</li></ul><div></div>Key Competencies & Skills<ul><li>Strong knowledge of Purchase‑to‑Pay processes and controls</li><li>Solid understanding of SAP and SAP Concur systems</li><li>High control awareness with an audit‑ready mindset</li><li>Strong stakeholder management and communication skills</li><li>Analytical, structured, and issue‑driven approach</li><li>Proven people and vendor management capability</li></ul><div>#LI-VB2</div><h2>JOB REQUIREMENTS</h2><ul><li>Minimum 8 – 10 years of relevant finance/shared services experience, with significant exposure to PTP operations</li><li>Prior experience in SSC or outsourced service environments preferred</li><li>Degree in Accounting, Finance, or related discipline</li><li>Professional accounting qualifications are an advantage</li></ul><h2>BUSINESS SEGMENT</h2>Corporate<h2>PLATFORM</h2>Operating Division

Senior Manager, Finance

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