About the role
Enterprise Strategic Program Manager role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.
Life SciencesOnsite
Key Responsibilities
- Responsible for managing and providing oversight for Enterprise laboratory-wide service programs at assigned customer sites.
- Collaborates with the Agilent Enterprise Sales team to develop sales opportunities, design Enterprise-level support programs to meet the needs of external customers and ensure the implementation and ongoing success of these programs.
- Responsible for managing the delivery of large integrated support services solutions to external customers and supporting major laboratory-wide services programs, often involving cross-functional and multi-vendor efforts.
- Determines the overall program/project plan, budget, structure, schedule, and staffing requirements for custom Enterprise-level support programs.
Requirements
- Bachelor Degree or Masters in Chemical Engineering, Chemistry or equivalent.
- 5 to 7 years of laboratory instrumentation support and/or sales experience.
- Strong business acumen skills.
- MBA is an asset.
- Ability to manage and understand laboratory instrument service and maintenance business (process & financial).
- Strong customer focus with a customer first mindset.