Associate/ Senior Assoc, Change Management & Culture Specialist, Group Ops COO

About This Role

Drive enterprise-wide change through strategic communications and engagement initiatives within Group Operations at DBS. This role blends change management discipline with project execution to embed culture and operational risk agendas.

Responsibilities

• Support change management activities, including communications and learning interventions.
• Drive employee engagement initiatives like roadshows and culture campaigns.
• Design feedback mechanisms to measure initiative effectiveness.
• Contribute to playbooks and campaign guides for business unit execution.
• Support the strategic roadmap for Group Operational Risk Culture programme rollout.
• Develop communication plans and content for internal stakeholders.

Requirements

• Bachelor's degree in a relevant field (e.g., Communications, Business).
• 4–6 years of experience in programme management, change management, or corporate communications.
• Proven experience with GenAI tools and solutions is beneficial.
• Strong business acumen to understand operations/technology content.
• Excellent written and verbal communication skills.
• Strong stakeholder management and interpersonal abilities.
• Highly organized and detail-oriented.
• Ability to manage multiple priorities in a fast-paced setting.