About the role
Assistant / Manager, Billing role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.
UtilitiesOnsiteBilling
Key Responsibilities
- We support Asia's growing energy needs while advancing the shift to a lower-carbon future.
- The Assistant Manager / Manager, Billing is responsible for supporting end-to-end billing operations for Sembcorp's business.
- The role ensures timely and accurate bill generation, validation, reconciliation and collection support, while driving continuous improvement in billing processes, controls and systems.
- This position works closely with commercial, metering, finance, customer service and digital teams to support operational excellence and compliance to develop positive customer experience.
- Manage and support end-to-end billing operations for power customers, including bill preparation, validation, issuance, adjustments, credits and final bill processing.
- Perform billing reconciliations with metering, settlements, receivables and general ledger records to support revenue accuracy and audit readiness.
Requirements
- This position works closely with commercial, metering, finance, customer service and digital teams to support operational excellence and compliance to develop positive customer experience.
- Qualifications & Experience
- Degree in Business, Accounting, Finance, Engineering, Data Analytics or a related discipline.
- At least 5 years of relevant experience in billing, utility operations, energy retail, customer operations, finance operations or a related field.
- Experience in the power, utilities or energy sector will be an advantage.
- Experience in billing system implementation, process improvement, user acceptance testing or project delivery is preferred.