About the role
Entry-level Customer Service Executive role at The Singapore Mint, handling customer enquiries, sales transactions, and administrative tasks for premium coin and collectible products in an office environment.
UtilitiesOnsiteCustomer Experience
Key Responsibilities
- Respond to customer enquiries via phone and email
- Deliver precise product and pricing information to customers
- Process sales transactions including order entry and payment handling
- Perform administrative tasks such as service follow-ups, exchanges, and documentation
- Maintain accurate records of customer interactions and transaction details
Requirements
- Diploma or Degree in Business, Hospitality, Retail Management, or related fields
- Fresh graduates are welcome to apply
- Ability to communicate clearly in English
- Proficiency in Chinese is advantageous
- Customer-oriented mindset with strong attention to detail