Lenovo

[LPS] Infrastructure Support Engineer

Lenovo
ElectronicsSINGAPORE, Central Singapore, SingaporeOnsitePosted 2 weeks ago

About the role

[LPS] Infrastructure Support Engineer role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.

ElectronicsOnsiteInformation Technology

Key Responsibilities

  • Operations Support Monitor system performance, capacity, and error logs
  • Fine-tune configurations as needed.
  • Troubleshoot incidents, apply hotfixes/patches, and coordinate with vendors/product teams for permanent resolutions.
  • Create and maintain knowledge base documentation and operational runbooks.
  • Implement proactive monitoring and alerting to prevent recurrence of issues.
  • Identify and recommend opportunities for optimization, automation, and performance improvements.

Requirements

  • Microsoft Certified: Windows Server Hybrid Administrator Associate AWS Certified Solutions Architect – Associate ITIL Foundation v3/v4 Attention to detail and proactive problem-solving.
  • Ability to remain calm under pressure and drive quick resolutions.
  • Strong stakeholder and vendor management.
  • Strong documentation and escalation handling skills.
  • #LPS Microsoft Certified: Windows Server Hybrid Administrator Associate AWS Certified Solutions Architect – Associate ITIL Foundation v3/v4