About the role
[LPS] Service Delivery Director - AWS Cloud role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.
ElectronicsOnsiteServices
Key Responsibilities
Responsibilities are not available for this post.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related discipline; advanced degree preferred.
- Experience: Minimum 10 years of IT service delivery management experience, with at least 5 years leading large-scale managed services or cloud operations within the Singapore Government or regulated sectors .
- Proven success managing GovTech contracts , IM8-compliant environments , and multi-agency service portfolios .
- Technical & Process Competencies
- Deep understanding of AWS GCC, Azure GCC, and hybrid cloud architectures , including associated monitoring tools (CloudWatch, Azure Monitor, Grafana).
- Strong command of ITIL, ISO 20000, and ISO 27001 frameworks, with working knowledge of DevSecOps , AIOps , and FinOps practices.
- Familiarity with GovTech systems such as Streams , ServiceNow ITSM , ABLR , and CTS processes.
- Strong track record in service automation, observability, and structured change management under government compliance.
- Leadership & Soft Skills
- Strategic leader with strong stakeholder management, executive communication, and crisis management capabilities.
- Adept at balancing cybersecurity and operational agility in compliance-driven environments.
- Excellent negotiation, presentation, and client engagement skills with a proactive, solution-oriented mindset.
- Collaborative and empathetic leadership style, able to inspire teams through vision, structure, and accountability.