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Lenovo

[LPS] Service Delivery Lead - Cloud

Lenovo
ElectronicsSINGAPORE, Central Singapore, SingaporeOnsitePosted 3 weeks ago
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About the role

[LPS] Service Delivery Lead - Cloud role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.

ElectronicsOnsiteInformation Technology

Key Responsibilities

  • Operate, maintain, and continuously improve cloud-native production environments across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
  • Monitor, analyze, and troubleshoot infrastructure performance, availability, scalability, and cost efficiency across all cloud platforms.
  • Support both production and staging environments, ensuring adherence to 24/7 high-availability and reliability objectives, including strict SLA and SLO commitments .
  • Provide hands-on technical support and guidance to L2 engineers , leading incident response, root-cause analysis, and resolution of complex infrastructure and application issues.
  • Lead and oversee operating system patching and lifecycle management across RHEL (v8–v10) and Windows Server (2016–2025) environments using tools such as AWS Systems Manager Patch Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF.
  • Maintain strong foundational knowledge of Linux system administration, complemented by deep expertise in Windows (Wintel) operating system patching, hardening, and lifecycle management.

Requirements

  • Maintain strong foundational knowledge of Linux system administration, complemented by deep expertise in Windows (Wintel) operating system patching, hardening, and lifecycle management.
  • Demonstrate strong working knowledge of container and orchestration technologies , including Docker , Kubernetes , and managed container platforms such as AWS ECS/EKS , Azure AKS , and Google GKE .
  • Apply familiarity with DevSecOps principles and practices, including exposure to SHIP-HATS (Secure Hybrid Integration Pipeline – Hive Agile Testing Solutions) within the Singapore Government technology ecosystem.
  • Provide technical leadership, guidance, and mentorship to Level 2 and junior engineers , fostering skill development, accountability, and operational excellence.
  • Soft Skills & Competencies
  • Problem Solving – Demonstrates advanced troubleshooting and analytical skills to diagnose and resolve complex issues across multi-cloud and hybrid environments.