About the role
[LPS] Wintel Engineer role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.
ElectronicsOnsiteInformation Technology
Key Responsibilities
- Monitoring & First-Level Support Monitor Windows Server, Active Directory services, and related infrastructure using enterprise monitoring tools.
- Respond to alerts, perform initial triage, and determine escalation paths based on SOPs.
- Conduct routine Windows system health checks and document findings.
- Incident Handling & Escalation Act as the first responder during shift for Windows Server or service-related incidents.
- Perform basic troubleshooting (Event Viewer logs review, service status checks, disk/CPU/memory analysis, network connectivity tests).
- Create and update incident tickets with clear and accurate information.
Requirements
- Strong communication skills.
- Detail-oriented with a strong sense of responsibility.
- Ability to follow structured procedures accurately.
- Willingness to learn and adapt.
- Strong teamwork and collaboration skills.