OCBC

Implementation Manager, Group Transaction Banking – Implementation & Client Services

OCBC
BankingOCBC SingaporeOnsitePosted 7 hours ago

About the role

Implementation Manager responsible for overseeing implementation of transaction banking solutions including API, H2H, SWIFT, ensuring seamless onboarding for clients.

BankingOnsite

Key Responsibilities

  • Manage end-to-end implementation projects for transaction banking products, including API, H2H, and SWIFT.
  • Collaborate with clients to understand their specific requirements and develop tailored implementation plans.
  • Coordinate with internal teams, such as Sales, product management & development, legal, operations, and technical support, to ensure smooth execution of implementation projects.
  • Provide guidance and support to clients throughout the implementation process, addressing any concerns or issues that may arise.
  • Conduct regular status meetings with clients to track progress, address challenges, and ensure timely delivery of solutions.
  • Provide handover and training to client services team after implementation.

Requirements

  • Bachelor's degree in business, banking & finance, or a related field is preferred.
  • Minimum of 2 years of experience in the banking industry, specifically in transaction banking or related roles.
  • Strong knowledge of transaction banking products, including API, H2H, and SWIFT.
  • Proven experience in managing end-to-end implementation projects, preferably in a banking or financial services environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving abilities, with a keen attention to detail.