OCBC

Platform Lead/Program Director – Consumer Self Service Channels (MD/ ED)

OCBC
BankingOCBC SingaporeOnsitePosted 4 weeks ago

About the role

Senior director-level role owning OCBC's consumer internet and mobile banking platforms. Responsible for end-to-end platform stability, new digital capability delivery, risk governance, and financial performance while leading cross-functional teams across Singapore and the region.

BankingOnsite

Key Responsibilities

  • Lead business partnership and prioritisation, working closely with Business to shape and maintain the platform's book of work in line with the business strategy and technology roadmap.
  • Own end-to-end delivery of business and technology outcomes, ensuring alignment with strategic priorities and maximising value from investment.
  • Influence and align stakeholders across Business, Technology, and regional teams to ensure consistent, scalable, and channel-aligned solutions.
  • Partner with Architecture and Engineering to define, govern, and enforce architecture and design patterns that drive reusability, scalability, and maintainability across the region.
  • Champion customer and employee experience, collaborating with Product Owners and GCOO partners to ensure frictionless journeys and high-quality internal processes.
  • Establish the right team structure, governance, and operating model, including: Defining roadmaps, resources, budgets, schedules, and delivery milestones.

Requirements

  • Proven ability to lead complex platform deliveries
  • Experience influencing cross-functional technical and business teams
  • Strong understanding of technology roadmaps and governance models
  • Accountability for production stability and service level adherence