About the role
This role focuses on the conceptualization, design, and development of SilverKris Lounges and inflight amenities to enhance the end-to-end customer experience. The position involves managing the full project lifecycle from concept to production, including contract administration and coordination with international suppliers.
AviationOnsite1817
Key Responsibilities
- Assist to conceptualize, design, and develop SilverKris Lounges (SKLs) and be involved in 3rd party lounge contract management
- Ensure projects meet desirability, viability and feasibility criteria, and 3rd party lounges fit these criteria
- Manage multiple projects from concept through to production and delivery, and 3rd party lounge contracts administration
- Develop and adhere to project timelines, ensuring milestones are met
- Coordinate with cross-functional teams including properties, procurement, operations and other BUs to ensure cohesive and comprehensive project execution
- Stay updated with industry trends, materials, and technologies
- Perform competitive analysis and identify opportunities for innovation and differentiation
- Monitor and evaluate product performance and customer feedback to drive continuous improvement
- Maintain detailed documentation of contracts, administration and follow through of contract execution together with Procurement colleagues
- Work closely with stations on budget development and monitoring
Requirements
- Possess a Bachelor's degree
- Experience in product design and development, preferably within the airline or hospitality industry
- Familiarity with design standards and procurement processes
- Experience working with international suppliers and manufacturers
- Strong numerical and presentation skills and adept at Microsoft Office
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work collaboratively in a team environment