Operation Mgmt Specialist

About This Role

Lenovo seeks an Operation Mgmt Specialist in Singapore to provide 24/7 operational support for Windows Server environments across on-premises and multi-cloud platforms (AWS, Azure, GCP). Responsibilities span cloud operations, patching, application support, and ITIL service management.

Responsibilities

• Provide operational support for Windows Server in on-premises and multi-cloud environments.
• Manage cloud operations across AWS, Azure, and GCP services (EC2, VMs, Storage, etc.).
• Perform comprehensive OS patching for Windows Server using various management tools.
• Resolve incidents and service requests via ITSM platforms following ITIL processes.
• Execute security remediations, vulnerability management, and maintain compliance baselines.
• Develop automation scripts (PowerShell, CLIs) and maintain technical documentation.

Requirements

• Diploma/Degree in IT or related field.
• Min. 4 years hands-on Wintel administration experience.
• Min. 2 years cloud experience supporting Windows workloads.
• Strong understanding of OS patching and patch management tools.
• Experience with ITIL practices and ITSM ticketing systems (e.g., ServiceNow).
• Proficiency in cloud services like AWS, Azure, or GCP.
• Ability to work shifts for 24/7 operational support.
• Strong analytical and problem-solving skills.