Hybrid Cloud Solution Architect

Key Responsibilities

Solution Architecture & Pre-Sales Leadership

• Lead end-to-end solution architecture for Cloud Management and AI-Native Cloud Operations (AIOps)
• Drive client discovery sessions to assess monitoring maturity, operational challenges, and cloud management gaps
• Translate business and technical requirements into scalable architectures, solution blueprints, and outcome-driven proposals
• Develop executive-level presentations, proposals, and solution narratives aligned to business value (e.g., SLA improvement, cost reduction, productivity gains)

Cloud Management & AI-Native Operations Design

• Design end-to-end cloud management and operations platforms, including:
  • Observability (metrics, logs, traces)
  • Event intelligence (correlation, noise reduction)
  • AI-driven root cause analysis and anomaly detection
  • Automated incident detection, remediation, and self-healing
• Enable L2/L3 autonomous operations through AI agents and advanced automation
• Architect closed-loop operations integrating observability → event intelligence → automation → ITSM → continuous optimization
• Support hybrid and multi-cloud environments with consistent governance and operational standards

FinOps & Cost Optimization

• Design and implement FinOps frameworks across hybrid and multi-cloud environments
• Provide end-to-end cost visibility, allocation, and optimization insights
• Enable continuous cost-performance optimization through rightsizing, workload placement, and usage efficiency
• Support budget governance, forecasting, and financial accountability models

Automation & Platform Integration

• Design end-to-end automation strategies, including orchestration, runbooks, and AI-driven workflows
• Integrate across enterprise systems, including:
  • Observability and monitoring platforms
  • ITSM and workflow tools
  • Cloud platforms and infrastructure layers
• Ensure seamless data integration, execution consistency, and operational scalability

Cross-Functional Collaboration

• Partner with product teams to shape AIOps/CloudOps capabilities and roadmap
• Work closely with delivery teams to ensure successful deployment, adoption, and value realization
• Build reusable solution assets, frameworks, and best practices to scale across regions and industries

Desired Skills & Experience

• 8+ years of experience in Cloud Management, AIOps, SRE, or IT Operations Transformation
• Strong understanding of:
  • Observability (metrics, logs, traces)
  • Monitoring and event management platforms
  • ITSM processes (incident, problem, change)
  • CMDB and asset management
• Experience with AIOps platforms or AI-driven operations solutions
• Solid knowledge of FinOps practices and cloud cost optimization strategies
• Hands-on experience in automation, orchestration, and workflow design
• Familiarity with hybrid and multi-cloud architectures
• Strong pre-sales and solutioning capability, with ability to link technical solutions to business outcomes