A*STAR

Senior Quality & Compliance Manager

A*STAR
ResearchSingaporeOnsitePosted 1 month ago

About the role

Senior Quality & Compliance Manager role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.

ResearchOnsite

Key Responsibilities

  • Quality Management System (QMS)
  • Ownership Own and maintain the organisation's QMS in alignment with ISO 9001 standards Act as the system owner for QMS platforms, including workflow, document control, and training systems Ensure effective management of QMS documentation and training records, supporting applicable research and regulatory compliance requirements Audit & Compliance Management Plan and execute internal audits to assess compliance with ISO standards, internal policies, and applicable regulatory requirements Support external audits, including ISO 9001 surveillance and recertification audits Support research-related compliance monitoring and audits (e.g., IRB readiness, study governance where applicable)
  • Manage audit findings, including CAPA tracking, root cause analysis, and timely closure Process Governance & Continuous Implementation Maintain and enforce standardised processes across the organisation Ensure processes are aligned with applicable compliance requirements (e.g., IRB protocols, data protection, material handling)
  • Identify process gaps and drive continuous improvement initiatives Provide guidance to stakeholders on quality standards and documentation requirements Quality Control & Oversight Perform periodic QC checks and reviews to ensure adherence to defined standards and regulatory requirements Conduct targeted compliance reviews across key domains (e.g., IRB/ethics, laboratory activities, export control, and data protection/PDPA)
  • Monitor quality metrics and support reporting on quality performance Provide oversight to ensure consistency and compliance across functions Training & Advisory Support and deliver quality and compliance-related training (e.g., QMS, SOPs, research compliance requirements)
  • Act as a point of contact for quality and compliance-related queries Provide practical guidance to teams on navigating compliance requirements in day-to-day operations Promote awareness and adherence to quality standards across teams

Requirements

  • 7 – 10 years of experience in quality, compliance, or audit roles Proven experience managing or supporting ISO 9001 QMS and audit cycles Hands-on experience in internal audits, CAPA management, and process governance Exposure to regulated environments (e.g., GxP/GCP) is a plus but not mandatory
  • Bachelor's degree in Life Sciences, business, or a related field Professional certifications such as ISO 9001 Lead Auditor are preferred
  • Strong knowledge of QMS frameworks and audit methodologies
  • Experience with QMS/document management systems Detail-oriented with strong analytical and problem-solving skills
  • Ability to operate independently and maintain existing systems with minimal oversight Effective communication and stakeholder management skills