About the role
Senior Executive responsible for overseeing housing operations, facilities maintenance, resident welfare, compliance, and emergency response for dormitory facilities.
IndustrialOnsite
Key Responsibilities
- Conduct daily inspections of rooms, common areas, and facilities and ensure defects are promptly rectified
- Manage repair and maintenance works, cleaning, pest control, and landscaping services
- Coordinate security and safety matters with service providers and ensure readiness of rooms/assets
- Monitor contractor performance and escalate issues to Dormitory Manager as required
- Manage resident check‑in/check‑out, room allocations, and occupancy records
- Handle resident grievances, complaints, and welfare concerns in a timely and professional manner
Requirements
- Diploma / Degree in Business Administration, Facilities Management, Hospitality, or related disciplines.
- Minimum 2 years of relevant working experience, preferably in dormitory/hostel/facilities management.
- Candidates without experience are welcome to apply.
- Strong interpersonal and communication skills to engage with residents, employers, and service providers.
- Good problem-solving, decision-making, and crisis management abilities.
- Proficient in MS Office (Excel, Word, PowerPoint) and familiar with digital reporting tools.