About the role
Anti-scam Specialist responsible for identifying and handling suspicious transactions in real-time, preventing fraud, and coordinating with law enforcement.
BankingHybrid
Key Responsibilities
- Independently assess, intercept, and manage sophisticated fraud transactions, particularly those leveraging emerging technologies, hybrid attacks, and social engineering.
- Investigate and mitigate financial losses from prevalent scam types such as phishing, job scams, investment scams, e-commerce scams, and government official impersonation.
- Identify victims by asking appropriate questions and providing counselling and education regarding fraud cases.
- Coordinate effectively with Singapore law enforcement agencies and align with regulatory changes and government initiatives.
- Collect information from victims, analyze emerging fraud trends and patterns, and maintain a comprehensive database of detected/reported frauds.
- Able to perform rotational shifts, including weekends and public holidays, from 8 am to 12 am daily.
Requirements
- Excellent analytical skills
- Passion for uncovering the truth, research, discovery, and recovery
- Ability to perform rotational shifts