About the role
Logistics Operation Engineer responsible for ensuring reliability, accuracy, and effectiveness of automated systems, maintenance processes, and operational assets in a semiconductor equipment company.
EquipmentOnsiteLogistics
Key Responsibilities
- Monitor and review ServiceNow tickets related to automation on a daily basis.
- Perform Level 1 troubleshooting and resolve service tickets where possible.
- Escalate unresolved issues and perform Level 2 troubleshooting until closure.
- Support troubleshooting efforts for L3/L4 software and automation-related issues.
- Collaborate with GIS teams to resolve defects related to GIS applications or software.
- Monitor OEE dashboards to identify daily, weekly, and quarterly performance trends.
Requirements
- Strong troubleshooting and problem-solving skills in automation and maintenance systems
- Experience with ServiceNow, Maximo, OEE dashboards, and GIS systems
- Understanding of preventive and corrective maintenance processes
- Ability to analyze operational data and identify trends
- Strong documentation and reporting skills
- Effective communication and cross-functional collaboration skills