About the role
Director, Operations is a active engineering role at ntu in NTU Main Campus, Singapore. Open the role to review the official description and apply on the company site.
CompanyOnsite
Key Responsibilities
- Strategic Leadership & Planning
- Lead operational planning and execution of College-wide strategic initiatives.
- Shape long-term strategies and anticipate emerging needs in alignment with University priorities.
- Advise on policy, governance, and institutional effectiveness.
- Organisational Effectiveness & Change
- Oversee the delivery of student- and academic-facing services, and back-office processes across all operational functions including academic, postgraduate, research, communications and but not limited to external relations, in order to achieve the College’s objectives.
- Develop and refine administrative structures, business processes, and service delivery models.
- Drive cross-functional improvements and harmonise practices across Schools and Centres.
- Governance, Risk & Compliance
- Ensure compliance with University policies and external regulations.
Requirements
- & Experience:
- Bachelor’s degree; postgraduate qualification in Management, Public Administration, or related field preferred.
- 10–15+ years of progressive experience in higher education administration or large, complex organisations, with strategic and operational leadership.
- Proven experience leading cross-functional teams and driving organisational change.
- Strong knowledge of governance, compliance, and financial management.
- Track record of building partnerships and influencing in a matrix environment.
- & Competencies:
- Strategic and operational leadership, translating vision into measurable outcomes.
- Strong people leadership, motivating and developing direct and matrix teams.
- Stakeholder management and collaboration across complex environments.
- Operational and financial acumen to manage resources effectively.
- Project and program management skills, ensuring initiatives are delivered with impact.
- Analytical, problem-solving, and decision-making capabilities.
- Agility, resilience, and ability to perform in fast-paced, high-pressure environments.