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Assistant Manager, Pastoral Care & Support

ntu
CompanyNTU Main Campus, SingaporeOnsitePosted 4 weeks ago

About the role

Assistant Manager, Pastoral Care & Support is a active engineering role at ntu in NTU Main Campus, Singapore. Open the role to review the official description and apply on the company site.

CompanyOnsite

Key Responsibilities

  • Pastoral Care & Support
  • Provide counselling and wellbeing support to undergraduate and postgraduate students.
  • Maintain accurate and up-to-date documentation of case management interventions, including case logs and reports.
  • Conduct regular check-ins with at-risk or vulnerable students.
  • Support students with special education needs (assessment accommodation, emotional support).
  • Liaise with University Wellbeing Centre & external counselling services.
  • Implement and evaluate student wellbeing programmes and follow up on at-risk cases.
  • Process student-related administrative matters (LOA, withdrawals, reinstatement, academic status).
  • Student Activities Oversight
  • Oversee SPMS Graduate Students Club activities and manage related administration in compliance with NTU policy.

Requirements

  • Diploma/Degree in Psychology, Social Work, or other related human or behavioural sciences.
  • At least 3 years of relevant working experience, with a minimum of 1 year in the higher education sector (preferred).
  • , preferably in school or educational settings.
  • Proactive, with strong communication and interpersonal skills; able to work independently and collaboratively with stakeholders.
  • Good documentation, reporting, and outcome-tracking skills with attention to detail.
  • Resourceful and flexible in adjusting and responding to changing priorities.
  • Demonstrated ability to plan, coordinate, and implement programmes, events, and/or student engagement activities.
  • Able to maintain confidentiality and meet deadlines.
  • Willing to work occasional evenings and weekends when required.
  • We regret to inform that only shortlisted candidates will be notified.
  • Hiring Institution: NTU