Thermo Fisher Scientific

Client Services Manager

Thermo Fisher Scientific
Life SciencesSingapore, SingaporeOnsitePosted 4 weeks ago

About the role

Client Services Manager role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.

Life SciencesOnsite

Key Responsibilities

  • As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Guide a team of Project Managers and support staff while serving as a strategic partner to pharmaceutical and biotech clients in their clinical trials journey. Deliver excellence in project execution, client satisfaction, and team development as you oversee complex global clinical supply chain operations. Support our mission of enabling customers to make the world healthier, cleaner, and safer by ensuring patients receive appropriate therapies when needed. In this role, you'll establish and maintain strategic relationships with key stakeholders, coordinate cross-functional collaboration, and implement continuous process improvements. Oversee portfolio management, resource allocation, and financial performance while supporting team members and cultivating a culture of excellence. Apply your expertise in clinical trial operations and GMP environment to deliver outstanding service and maintain the highest quality standards. REQUIREMENTS:
  • Advanced degree 6+ years of experience, or bachelor's degree 8+ years of experience in pharmaceutical/clinical research project management
  • Preferred Fields of Study: business, operations management, supply chain, or science-related field
  • Project Management certification (PMP) preferred
  • 3+ years leadership experience managing teams
  • Expertise in clinical service management and complex clinical trial operations

Requirements

  • Advanced degree 6+ years of experience, or bachelor's degree 8+ years of experience in pharmaceutical/clinical research project management
  • Preferred Fields of Study: business, operations management, supply chain, or science-related field
  • Project Management certification (PMP) preferred
  • 3+ years leadership experience managing teams
  • Expertise in clinical service management and complex clinical trial operations
  • Strong understanding of GMP environment and regulatory requirements