About the role
Performance Management Specialist role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.
IDMOnsitePeople Organization
Key Responsibilities
- The Workforce Development (WD) Specialist – Training & Documentation Administration maintains the training and documentation systems, standard operating procedures, and work instructions to support training compliance and workforce readiness.
- Responsibilities include, but not limited to: Training * Create on-the-job training (OJT) curricula, learning items, and resources to support team member training of assigned work tasks * Maintain OJT resources to ensure content is accurate and effective – training plans, curricula, learning items, primary and supplemental resources, certification objectives, assessments * Communicate regularly with leaders from assigned areas to gather training needs and report on training initiatives * Facilitate regular meetings with customer groups to review key priorities, training deployments, readiness, and compliance * Follow up on training requests to defined service-level agreements, and elevate when unable to complete independently Documentation * Identify business needs and figure out content requirements for target audience * Use standard English grammar, mechanics, and composition * Adhere to appropriate documentation standards, styles, and templates * Work with subject matter authorities to develop and maintain standard operating procedures and work instructions * Create and modify graphics and images * Edit and proofread documentation for accuracy * Establish and maintain approval routes and notifications * Store documents in the appropriate repository, using the correct document securities and keywords * Monitor and follow up on change requests * Facilitate periodic document reviews for controlled documents Data Analysis & Reporting * Extract and categorize data for visualization * Develop graphs and charts for metrics reporting * Create, publish, and refresh reports on an agreed-upon cadence by key partners Program Ownership * Facilitate the planning, implementation and evaluation of an assigned program using the fiscal-year roadmap process * Document key business processes, guidelines and standards * Identify gaps or discrepancies that exist and outline appropriate interventions * Integrate preferred practices * Establish metrics, set targets, collect data and measure results * Establish internal process health metrics to monitor program effectiveness and efficiency * Implement feedback systems for continuous improvement Project Management: Project Manager * Lead project meetings, and complete assigned actions on time * Develop the project charter with problem statement, scope, objectives, and success criteria * Assure project alignment with organizational goals * Identify project core team members and key partners * Develop the work breakdown structure to include achievements, deliverables, schedule, critical path, communication and recovery plans * Sort out required resources * Monitor project execution, handle changes, and mitigate risks * Evaluate project effectiveness in meeting objectives, deliverables and achievements * Prepare and present project closing report to key partners * Facilitate transition to sustaining mode when applicable Project Management: Core Team Participant * Attend project meetings and complete assigned action items on time * Participate in crafting the project charter with problem statement, scope, objectives and success criteria * Assist in developing the project plan to include achievements, deliverables, schedule, communication and risk mitigation plans * Support project execution to closure * Help prepare closing report to key partners * Facilitate transition to sustaining mode when applicable Safety & Quality * Complete required safety training and conduct work in accordance with safety policies * Identify and promptly report hazards * Follow safety procedures and area work rules * Use proper lifting techniques and work in an ergonomically correct manner
Requirements
- Responsibilities include, but not limited to: Training * Create on-the-job training (OJT) curricula, learning items, and resources to support team member training of assigned work tasks * Maintain OJT resources to ensure content is accurate and effective – training plans, curricula, learning items, primary and supplemental resources, certification objectives, assessments * Communicate regularly with leaders from assigned areas to gather training needs and report on training initiatives * Facilitate regular meetings with customer groups to review key priorities, training deployments, readiness, and compliance * Follow up on training requests to defined service-level agreements, and elevate when unable to complete independently Documentation * Identify business needs and figure out content requirements for target audience * Use standard English grammar, mechanics, and composition * Adhere to appropriate documentation standards, styles, and templates * Work with subject matter authorities to develop and maintain standard operating procedures and work instructions * Create and modify graphics and images * Edit and proofread documentation for accuracy * Establish and maintain approval routes and notifications * Store documents in the appropriate repository, using the correct document securities and keywords * Monitor and follow up on change requests * Facilitate periodic document reviews for controlled documents Data Analysis & Reporting * Extract and categorize data for visualization * Develop graphs and charts for metrics reporting * Create, publish, and refresh reports on an agreed-upon cadence by key partners Program Ownership * Facilitate the planning, implementation and evaluation of an assigned program using the fiscal-year roadmap process * Document key business processes, guidelines and standards * Identify gaps or discrepancies that exist and outline appropriate interventions * Integrate preferred practices * Establish metrics, set targets, collect data and measure results * Establish internal process health metrics to monitor program effectiveness and efficiency * Implement feedback systems for continuous improvement Project Management: Project Manager * Lead project meetings, and complete assigned actions on time * Develop the project charter with problem statement, scope, objectives, and success criteria * Assure project alignment with organizational goals * Identify project core team members and key partners * Develop the work breakdown structure to include achievements, deliverables, schedule, critical path, communication and recovery plans * Sort out required resources * Monitor project execution, handle changes, and mitigate risks * Evaluate project effectiveness in meeting objectives, deliverables and achievements * Prepare and present project closing report to key partners * Facilitate transition to sustaining mode when applicable Project Management: Core Team Participant * Attend project meetings and complete assigned action items on time * Participate in crafting the project charter with problem statement, scope, objectives and success criteria * Assist in developing the project plan to include achievements, deliverables, schedule, communication and risk mitigation plans * Support project execution to closure * Help prepare closing report to key partners * Facilitate transition to sustaining mode when applicable Safety & Quality * Complete required safety training and conduct work in accordance with safety policies * Identify and promptly report hazards * Follow safety procedures and area work rules * Use proper lifting techniques and work in an ergonomically correct manner
- Ability to apply baseline digital fluency and role‑appropriate AI literacy to use AI‑enabled tools responsibly and effectively for research, analysis, content creation, problem‑solving, operational tasks, and achieving business outcomes.
- Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
- However, all information provided must be accurate and reflect the candidate's true skills and experiences.