About the role
Coordinate Mail & Package Operations, ensuring adherence to SOPs and policies. Provide administrative and secretarial support, handle customer requests, manage revenue, and coordinate with dispatch for deliveries. Maintain service standards and assist with event operations.
BusinessOnsite
Key Responsibilities
- Ensure team adherence to SOPs and policies.
- Provide general secretarial support and handle inquiries.
- Manage incoming/outgoing mails and courier consignments.
- Coordinate with dispatch for delivery schedules and urgent deliveries.
- Prepare shipping quotations and update daily/monthly revenue.
- Maintain cleanliness of working areas and observe safety procedures.
Requirements
- Secondary education preferred.
- Competent in Microsoft Office applications.
- Pleasant personality with good communication skills.
- Willing to work flexible hours and shifts.
- Able to multi-task in a fast-paced environment.
- Team player with excellent customer service orientation.