About the role
Casual Guest Service Agent - Ticketing at Marina Bay Sands, Singapore. Attend to ticket sales and inquiries, perform transactions, handle cashiering duties, and provide excellent customer service. Requires at least one year of relevant experience in retail/ticketing/events and commitment of 3-6 months.
BusinessOnsite
Key Responsibilities
- Attend to walk-up ticket sales and enquiries at onsite ticketing counters and self-service ticketing kiosks
- Perform ticket sales transactions quickly and accurately using computer-based ticketing system
- Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers, and other payment modes
- Provide excellent customer service to guests
- Ensuring that guests adhere to safe management measures
- Any other duties assigned
Requirements
- At least one (1) year relevant experience in retail/ticketing/events environment
- Commit at least 3-6 months of service
- Fluent in English; fluency in other languages is a plus
- Pleasant attitude and cheerful demeanor
- Neat and well-groomed
- Able to work on rotating shift, including on weekends and public holidays