About the role
F&B Host/Hostess at Lavo, Marina Bay Sands. Responsible for taking reservations, answering phones, greeting guests, managing seating arrangements, and personalizing guest experiences. Maintain guest profiles and relay feedback to management.
BusinessOnsite
Key Responsibilities
- Take reservations and answer phone calls.
- Greet guests warmly and provide a welcoming experience.
- Seat guests according to rotation plans and station balance.
- Personalize guest experiences using names and acknowledging special occasions.
- Thank guests upon departure.
- Maintain guest profiles and history, noting special occasions.
Requirements
- Minimum Secondary school education with 'O' Level passes.
- Diploma in any field is an advantage.
- Minimum 1 year experience in customer service/guest contact roles.
- Experience in a hospitality organization preferred.
- Willing to work various shifts, including mornings, afternoons, and public holidays.