About the role
F&B Captain at Estiatorio Milos, Marina Bay Sands, Singapore. Provide excellent guest service, assist staff with preparation and setup, handle reservations and guest concerns, and supervise servers. Support Assistant Manager in achieving goals.
BusinessOnsite
Key Responsibilities
- Provide friendly, excellent service to all Guests by escorting them to their respective seats.
- Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
- Assume at all times a pleasing and helpful attitude towards each Guest.
- Handle politely and channel all telephone messages received and handle reservations.
- Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
- Handle and solve any concerns and questions from customers.
Requirements
- Diploma/Degree in hospitality or related field preferred.
- Minimum 1 year at supervisory level.
- Food Safety, leadership training program.
- Able to communicate effectively with both English and Mandarin-speaking guests.
- Willing to work various shifts, including mornings and afternoons, as well as on public holidays.