About the role
F&B Captain at KOMA, Marina Bay Sands, Singapore. Provide excellent guest service, assist with table setup, handle guest concerns, and supervise servers. Support Assistant Manager in achieving goals.
BusinessOnsite
Key Responsibilities
- Provide friendly, excellent service to all Guests by escorting them to their respective seats.
- Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
- Assume at all times a pleasing and helpful attitude towards each Guest.
- Handle politely and channel all telephone messages received and handle reservations.
- Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
- Handle and solve any concerns and questions from customers.
Requirements
- Diploma/Degree in hospitality or related field preferred
- Minimum 1 year at supervisory level
- Food Safety, leadership training program.
- Able to communicate effectively with both English and Mandarin-speaking guests
- Willing to work various shifts, including mornings and afternoons, as well as on public holidays