About the role
Assistant Manager Housekeeping (Operations) at Marina Bay Sands, Singapore. Manage daily operations of Housekeeping Rooms & Suites, conduct briefings, supervise team members, check VIP rooms, handle guest complaints, and ensure cleanliness standards. Proactive in safety and accident prevention, manage operating costs,
BusinessOnsite
Key Responsibilities
- Manage day-to-day operations of Housekeeping Rooms & Suites.
- Conduct daily briefings and attend meetings.
- Provide management and supervision to the Housekeeping team.
- Check VIP rooms prior to check-in and in-house.
- Ensure VIP guest requirements are managed well.
- Handle complaints and guest surveys pertaining to housekeeping service.
Requirements
- Diploma or Degree in Hotel Management or related field preferred.
- Minimum 3 years in a supervisory role in a five-star hotel housekeeping or related environment.
- Ability to operate in a large-scale, high-pressure environment with sudden change in business levels.
- Knowledge in multi-cultural service protocols and standards.
- Able to communicate effectively with English and Mandarin-speaking guests.
- Strong leadership competencies.