About the role
GRIT@Gov offers an internship experience trainee role at Singapore Polytechnic's Internship Office. The trainee will be a customer-oriented representative, supporting stakeholders and improving internship processes. Responsibilities include managing enquiries, administrative tasks, reporting system issues, monitoring s
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Key Responsibilities
- Manage local and overseas internship enquiries via email and phone.
- Support administrative tasks for the Internship Office and Internship Portal.
- Report system issues and escalate unresolved problems.
- Monitor students' completion of pre-internship requirements.
- Review and recommend improvements to internship workflow automation.
Requirements
- IT-savvy with ability to learn new systems quickly.
- Experience with Microsoft Power Platform tools (Power Automate, Power Apps preferred).
- Proficient in Microsoft Office and Microsoft Teams.
- Good customer relationship management skills.
- Strong communication and interpersonal abilities.