About the role
Product Operations Deputy Director at GovTech, Singapore. Drive organizational transformation from current operations to product operations practices. Establish standardized processes, improve product delivery speed and quality. Build data infrastructure and analytics platforms for product metrics and user insights. Es
BusinessOnsite
Key Responsibilities
- Drive organizational transformation to product operations practices.
- Establish standardized processes that scale across teams.
- Champion cultural shift from BAU operations to product operations.
- Define and implement operational standards to improve product delivery.
- Build data infrastructure and analytics platforms for product metrics.
- Mentor teams and build product operations capability.
Requirements
- Proven ability to establish and scale product operations functions.
- Advanced fluency in product analytics, metrics framework design, and insight generation.
- Demonstrated capability to navigate ambiguity and design scalable solutions.
- Exceptional ability to align diverse stakeholders.
- Experience in systems thinking and driving organizational transformation.
- Deep user empathy.