Manager, EA/MA

About This Role

Seeking an experienced people leader to manage the EA/MA team in Southeast Asia, ensuring high-quality service delivery and balanced resourcing for Bain's leadership teams.

Responsibilities

• Oversee the SEA EA/MA team size and capability mix in line with evolving business demand.
• Coordinate team integration and foster collaboration across all EA/MA members supporting the SEA region.
• Ensure business continuity through active management of leave approvals and absence monitoring.
• Anticipate capacity gaps and partner with regional leadership on hiring plans where required.
• Provide regular communication updates to the team on office-wide and region-wide initiatives.
• Work with HR to manage complex employee relations matters, absenteeism, and attrition risks.

Requirements

• Bachelor's or master's degree in a business or related discipline.
• 10+ years of overall experience working in a matrixed, global professional services environment.
• 5+ years of people management experience, including hands-on experience leading EA/MA or similar executive support teams.
• Prior experience in an EA, MA, or PA role is required.
• Demonstrated experience managing complex stakeholder discussions and employee relations matters.
• Prior experience working across multiple Southeast Asian markets; deep familiarity with the cultural and operational nuances of the SEA region is highly preferred.
• High proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).