Location
Singapore
Department
Partner Sales
Posted
1w ago
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Opens SMRT's careers page · Last scraped 30 May 2026
Job Description
Job Purpose We are seeking driven and people-oriented Partner Sales Executive to grow our fleet by onboarding new driver-partners into our vehicle leasing programmes. The role focuses on driver-partner acquisition, sales conversion, and relationship building, supporting the end-to-end recruitment and onboarding of drivers for the Taxi, PHV, and Limousine fleet. This role is responsible for daily sales operations, partner engagement, customer service, and ensuring a high hired-out rate of vehicles. Responsibilities Partner Acquisition & Sales Proactively source and acquire new drivers through walk-ins, leads, referrals, outreach activities and ground engagement Understand driver needs and recommend suitable vehicle or leasing solutions Explain leasing packages, rental structures, incentives, and onboarding requirements clearly to prospective drivers Follow up promptly on sales leads and convert enquiries into confirmed hirers through effective sales engagement Manage sales leads through CRM or internal systems and maintain accurate records of customer interactions and status updates Achieve monthly individual acquisition, conversion KPIs Customer Engagement & Onboarding Support Build trust and maintain professional relationships with prospective drivers Own the driver journey from first enquiry to successful onboarding, act as primary contact during the first 1 month of driver’s tenure Address enquiries relating to rental terms, payment cycles, and operational policies Resolve any feedback and complaints with a strong service first approach Guide drivers through documentation, system setup, and vehicle collection Coordinate with operations and support teams to ensure smooth vehicle collection Ensure compliance with company policies and regulatory requirements Market Insights & Feedback Gather and provide feedback on driver concerns, market conditions, and competitor offerings Support continuous improvement initiatives for driver acquisition campaigns, sales processes, and customer experience Planning & Reporting Prepare and present sales performance reports, forecasts and pipeline updates Maintain proper documentation for driver-partner applications and onboarding files Any other ad hoc duties as assigned Qualifications & Work Experience Diploma or other equivalent qualification At least 2 years of sales experience (preferably in mobility or automotive industry). Strong communication and persuasion skills Comfortable engaging frontline driver community Sales-driven with strong follow-up discipline and ownership mindset Comfortable working in a fast-paced and dynamic environment Minimum 1 year of safe driving experience (possession of a valid Class 3/3A driving license) Skills Proficient in Microsoft Office Suite. Excellent organisational and multitasking abilities Skilled in navigating and coordinating with internal teams and external stakeholders. Collaborative mindset with a focus on team success