Intern, Service Order Management

Job Description Duration: June/July to December 2026 Allowance ranges from SGD 650 – SGD 2,000 (dependent on level of education) Location: Tukang, Singapore At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce in an Emerging Talent Programme, you’ll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth. Position summary: In this role, you’ll be responsible for managing the end-to-end order-to-cash process for after-sales service support, including repair overhauls and spare parts for the APAC region. You’ll also coordinate with internal and external stakeholders, including service sales, workshop, parts planning, technical, warehouse, and shipping teams to ensure timely delivery and resolution of technical issues. Additionally, you’ll provide administrative support to the service order management team as needed. What you’ll be doing: Handling all parts enquiries and order processing for the Network (external and internal distributors and Service Partners) Coordinating with Service Sales, Workshop team, Parts Technical team on all technical related issues, recommended BoM (Bill of material) list, Parts Maintenance Kits, Tools recommendations Coordinating with Parts Planning and Purchasing team to ensure that delivery of required by the distributors are met on time Handling spare parts warranty claims till closure of the claims arising from “order to cash” activities Who we’re looking for: University students studying Logistics, Supply Chain, Material Science, Engineering, Business, Admin, Arts & Social Sciences, Economics or related subjects Good interpersonal and communication skills at all levels with positive working attitude Proficient in Microsoft Office Knowledge on SAP (Sales & Distribution Module), Shipping and Incoterms, good customers service skills and supply chain on parts distribution will be an advantage Good organisational skills to manage multiple tasks and attention to detail. Must be able to work in Tukang (Jurong) office Our behaviours drive us - we put safety first, do the right thing, keep it simple and make a difference. We’ll expect that of you, too. What we offer: A dynamic and challenging work environment A company committed to developing you personally and professionally Responsibility from day one in a fast growing and global company Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce is an equal opportunity employer. All