ASM International

Engineer I/II, Field Service

ASM International
Equipment EngineeringSingaporeOnsitePosted 2 days ago

About the role

Field Service Engineer responsible for installing, maintaining, and repairing advanced semiconductor equipment at customer sites. You will be the face of ASM, ensuring customer satisfaction and strengthening ASM's reputation. Ideal for those who thrive in a fast-paced, hands-on environment and enjoy solving complex tec

EquipmentOnsitenan

Key Responsibilities

  • Install, maintain, and repair ASM semiconductor equipment at customer sites.
  • Liaise with customers to qualify equipment and ensure satisfaction.
  • Develop and execute action plans to resolve technical issues.
  • Identify and implement improvements to hardware, software, and service processes.
  • Prepare detailed service reports.
  • Support special assignments and cross-functional projects.

Requirements

  • Bachelor’s degree in Mechatronics, Electronics, Electrical Engineering or related.
  • Minimum 1 year of relevant field service engineering experience.
  • Hands-on experience in manufacturing, final assembly, or testing of semiconductor capital equipment.
  • Familiarity with structured problem-solving techniques (Fish Bone, Kepner Tregoe, 8D).
  • Awareness of safety protocols related to toxic or flammable gases and acids.