About the role
The Vice President of Client Management at HSBC Life leads strategic relationship management and business development initiatives for the insurance division. This senior role focuses on driving retention, managing high-value corporate portfolios, and ensuring alignment with regulatory standards within the wealth and personal banking sector.
BankingOnsiteIntl Wealth & Premier Banking
Key Responsibilities
- Lead and manage a portfolio of high-value client relationships to drive retention and business growth for HSBC Life
- Develop and execute strategic account plans to meet annual revenue and profitability targets
- Collaborate with cross-functional teams including Underwriting, Claims, and Operations to ensure seamless service delivery
- Provide expert advice to clients on life insurance solutions and wealth management strategies
- Monitor market trends and competitor activity to identify opportunities for product enhancement or new business
- Manage and mentor junior client management staff to foster a high-performance culture
- Prepare and present regular performance reports and strategic reviews to senior executive leadership
- Ensure all client engagement activities adhere to internal governance and external regulatory requirements
Requirements
- University degree in Business Administration, Finance, Economics, or a related discipline
- Minimum of 10 years of experience in client management or business development within the life insurance or financial services industry
- Proven track record of managing large corporate accounts and achieving aggressive sales and retention targets
- Deep understanding of life insurance products, market dynamics, and the regulatory environment in the region
- Strong leadership skills with experience managing and developing professional teams
- Excellent negotiation, communication, and interpersonal skills at an executive level
- Ability to navigate complex matrix organizations and influence senior stakeholders
- Professional insurance designations such as FLMI or ANZIIF are highly preferred
- Strong analytical skills with the ability to translate data into actionable business strategies
- Fluency in English and local language requirements as applicable to the market