About the role
The Admin Support Specialist provides comprehensive administrative assistance, handling invoice tracking, vendor coordination, and financial accruals while ensuring compliance with payment policies. The role also supports office operations, equipment maintenance, and acts as a backup for courier and dispatch functions.
BankingOnsite
Key Responsibilities
- Track monthly invoices from vendors and ensure they are approved by the authorized Delegated Authority with correct cost centre allocation
- Liaise with vendors on errors, outstanding invoices, and overdue payments
- Process GPS requests for administration input and allocate payments to business units with appropriate cost centres
- Ensure all GPS invoices are paid out to vendors
- Provide and reverse monthly accruals for month‑end and year‑end
- Coordinate queries on undelivered or lost mail and manage DHL courier matters
- Handle pantry orders and perform maintenance and servicing of machines at both office locations
- Standby as a backup for DHL courier, fax, and despatch functions when short‑handed
- Reconcile Nostro/MAS accounts, update outstanding items, and follow up with business units
- Perform any additional tasks or assignments as directed by the HOD or Team Lead
Requirements
- Diploma in Business Administration, Management, Finance, or a related field
- Minimum 5 years of administrative or executive support experience, preferably within banking, financial services, or a regulated environment
- Prior experience supporting senior management or multiple stakeholders
- Strong administrative, coordination, and organisational skills with high attention to detail
- Proven ability to manage multiple priorities, deadlines, and confidential information
- Effective written and verbal communication skills