About the role
Senior telesales associate responsible for outbound calling to acquire banking product sales, managing customer enquiries, and meeting monthly targets while adhering to bank and regulatory standards.
BankingOnsite
Key Responsibilities
- Acquire sales via outbound calling
- Manage follow ups closely with prospect customers
- Handle customers pre and post enquiries with professionalism
- Ensure that the monthly targets are met consistently
- Ensure processes and procedures that conform to the bank's standards and local regulations are met
Requirements
- Diploma holder, with relevant banking experience
- Possess min. 2 years of sales experience in Telesales, in credit cards sales/personal instalment loan
- Telesales experience
- Customer focus
- Communication proficiency
- Results driven
- Teamwork orientation