About the role
The Data Center Engineering Operations Engineer oversees the maintenance and operation of critical infrastructure within AWS data centers, focusing on electrical, mechanical, and fire/life safety systems. This role ensures operational excellence through risk management, vendor oversight, and timely response to facility incidents to maintain high availability and uptime.
TechnologyOnsite
Key Responsibilities
- Meet daily hours of operations, on call requirements and response during rotations
- Manage minor and major planned and unplanned site works for critical infrastructure
- Responsible for the on-site management of contractors, sub-contractors and vendors
- Prepare reports on all aspects of the data center facility infrastructure operations and maintenance
- Generate change management requests & incident management tickets for DCEO activities
- Coordinate with business leaders and operating partners to optimize plant safety, performance, reliability, sustainability and efficiency
- Implement projects to increase current facility capacity, efficiency, sustainability & reliability
- Support troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs, rack decommissioning, and facility management
- Provide operational readings and key performance indicators to make sure uptime is maintained
Requirements
- High school or equivalent diploma
- 2+ years of electrical or mechanical experience
- Ability to participate in a 24 x 7 rotating shift roster
- 2+ years of data center engineering experience preferred
- Experience leading and managing operations of critical facilities requiring in-depth knowledge in electrical, mechanical, and control systems
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment
- Willingness to work shifts up to 12-hours that may rotate on a predefined schedule
- Solid understanding of site works risk mitigation and SLA requirements
- Ability to follow technical documentation relevant to business and facility operations
- Strong technical understanding and the drive to take data center engineering operations to the next level