About the role
ED, Head of Technology Service Management & Governance, SRE & Governance, Group Technology role based on the published job description. Key responsibilities and requirements were extracted directly from the posting for quick review.
BankingOnsite
Key Responsibilities
- Enterprise Technology Service Management Governance
- Provide executive leadership for enterprise IT Service Management (ITSM) governance across Group Technology.
- Oversee Enterprise Change Management and Enterprise Problem Management frameworks to ensure consistent control discipline.
- Establish governance standards to ensure technology operations align with enterprise risk and regulatory expectations. Control Integration and Process Architecture
- Design and integrate operational control processes across SDLC, DR, EOS governance, change, problem, and service operations.
- Ensure governance processes operate cohesively across the SRE Build, Control, and Operate model.
Requirements
- Expertise in Technology Service Management (ITSM) governance.
- Ability to establish cohesive governance processes across technology.
- Deep understanding of operational control integration.